We Safeguard Your Data
Every Step of the Way

This Privacy Policy applies to all users of GCQ’s Services, including but not limited to:

1. Website visitors

2. Registered users

3. Counselling applicants

4. Students

5. Partners, affiliates, and third-party service users

6. Any individual whose data is collected, stored, or processed by GCQ for educational consulting purposes

GCQ reserves the right to collect and process the following categories of data:

Personally Identifiable Information (PII):

Full name, email ID, mobile number, residential address, date of birth, passport details, academic history, employment records, etc.

Billing and Payment Information:

Transaction details, billing addresses, partial payment data (processed via secure third-party gateways). GCQ does not store full credit/debit card numbers.

Usage and Technical Data:

IP address, device type, browser, cookies, location, login timestamps, LMS activity logs, and analytics data.

Document Uploads:

Transcripts, Statement of Purpose (SOP), Letters of Recommendation (LOR), resume, admission-related documents, and visa files.

Communication Data:

Support queries, service chats, email correspondence, telephonic conversations (which may be recorded for quality/training purposes).

We collect data solely for legitimate business purposes, including but not limited to:

1. Counselling and application processing

2. LMS access and academic coaching

3. Admissions facilitation and documentation

4. Visa filing and post-admission support

5. Internal analysis, reporting, and product improvement

6. Compliance with legal obligations

7. Marketing, promotional, and service update communication

GCQ retains the right to use anonymized or aggregated data for training, research, trend analysis, or benchmarking purposes without identifying individual users.

GCQ processes personal data based on:

1. Consent voluntarily provided by the user

2. Contractual obligation (service delivery and application processing)

3. Legal compliance with regulatory authorities or embassy protocols

4. Legitimate business interest, including service optimization, fraud prevention, and performance analytics

GCQ retains personal data for as long as necessary to fulfill the purposes outlined, or longer if legally required. In most cases, student and application data may be retained for up to 7 years for audit, legal, and operational review purposes.

Users may request deletion after project completion; however, GCQ reserves the right to retain certain data for compliance or dispute resolution.

We may share your data under the following controlled circumstances:

1. Universities & Institutions: When required for processing applications or offers.

2. Authorized GCQ Partners or Vendors: For services such as training, visa support, or payments.

3. Third-Party Integrations: LMS, CRM, communication platforms, or digital document verification providers.

4. Government Agencies / Legal Requests: In response to court orders, embassy protocols, or lawful mandates.

5. Internal Business Units: For cross-functional service execution.

GCQ does not sell or commercially trade your data under any circumstance.

Your data may be processed or stored on servers located in India or internationally. By using our Services, you consent to such transfers under relevant data protection regulations.

GCQ ensures that all international transfers are governed by adequate data protection agreements and standard contractual clauses (SCCs) where required.

GCQ implements industry-grade security protocols including:

1. SSL encryption

2. Access-controlled systems

3. Firewalls and intrusion detection systems

4. Secure cloud storage with regular audits

5. Two-factor authentication (where applicable)

Despite best practices, no digital system is fully immune from breach, and GCQ is not liable for unforeseen incidents beyond reasonable control.

Under applicable data protection laws, users may exercise the following rights (subject to verification):

1. Right to Access personal data

2. Right to Rectify incorrect information

3. Right to Delete data (subject to retention policy)

4. Right to Object or Restrict processing

5. Right to Withdraw Consent for marketing communication

6. Right to Portability (where technically feasible)

Requests must be submitted in writing to our Data Protection Officer. Processing time: 15 business days.

1. GCQ may send promotional emails, SMS, or app notifications related to admissions, scholarships, training, or events.

2. You can opt-out anytime by using the unsubscribe link or contacting our support team.

However, system-generated communications related to your application or services will not be considered promotional, and opting out will not affect operational messaging.

Our websites and LMS platforms use cookies and third-party tracking tools to enhance user experience and analyze behavior. This includes:

1. Google Analytics

2. Facebook Pixel

3. Session trackers

4. Heatmaps

Users can manage cookie preferences via browser settings; however, disabling cookies may impact full functionality of Services.

GCQ Services are not intended for individuals under 16 years of age. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us for immediate deletion.

GCQ Services may contain links to third-party platforms. We are not liable for their data handling practices, and we strongly advise reviewing their respective privacy policies before interaction.

GCQ reserves the right to revise this Privacy Policy at any time without prior notice. Updated policies will reflect the latest effective date and will be published on our official platforms.

Continued usage of Services constitutes acceptance of revised terms.

For queries, complaints, or data access requests, contact us at:

📧 Email: studentdesk@gcqstudyabroad.com
📞 Phone: +91-8214533565
🏢 Office Address: Vijayanagar, Mysuru – Karnataka, 570017